HIKVISION 5MP DVR iDS-7104-HQHI-M1/T

• Dedicated online support available during working days.
• Guidance provided for basic DVR/NVR setup, remote viewing configuration, and troubleshooting.
• Support is limited to technical assistance related to the purchased product only.

• This product is covered under a 2-Year Manufacturer Warranty from the date of invoice.
• Warranty terms are governed by the respective manufacturer’s policy.
• Coverage applies only to manufacturing defects.
• The manufacturer reserves the right to repair or replace the product at their discretion.Warranty does not cover:– Physical or accidental damage– Liquid exposure– Burnt motherboard or short-circuited components– Damage due to voltage fluctuation or power surge– Hard disk failure (if damaged due to improper usage or external reasons)– Improper installation or incorrect wiring– Tampering or unauthorised repairs• A valid purchase invoice is mandatory for warranty claims.• All warranty services must be processed through the authorised service centre.

• Any damage, defect, or missing item must be reported within 48 hours of delivery.
• An unboxing video is mandatory for claim verification.
• The product must be unused and returned in its original packaging with all accessories.
• Installed, configured, or physically damaged DVR/NVR units are not eligible for return or replacement.

• Orders are processed securely and dispatched during standard business hours.
• Within Chennai: Delivery within 1–2 working days. Cash on Delivery available.
• Across India: Delivery within 2–3 working days. Prepaid orders only.
• Delivery timelines may vary depending on the courier service and location.